I won a bit a week and *** ago, now I cannot get back into my user * password to check...

GetHuman1960780's customer service issue with TopHatter from January 2019

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The issue in GetHuman1960780's own words
I won a bit a week and *** ago, now I cannot get back into my user * password to check on it. It will not let me sign in using my email and password. I have tried tons of times to use your Reset Password and that will not work either. Guess I will just stop using your site. I orginally signed in using iamsis*** User and changed it due to I no longer have the email address iamsis***.I now and have for all my purchases for a few years now (and bought a LOT of stuff) used *****@***.com. This is the email I need to get back into. If you cannot help me - I will find another website to purchase from. *Thank you *****@***.com
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TopHatter

Customer service issue
Reported by GetHuman1960780
Jan 14th, 2019 - 9 mons ago
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Seen by 6 customers so far
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Timeline
GetHuman1960780 started working on this issue
Jan 14th 1:12pm