My name is Diane Wise. My credit card was charged on October **, **** for * items...

GetHuman1650696's customer service issue with TopHatter from November 2018

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The issue in GetHuman1650696's own words
My name is Diane Wise. My credit card was charged on October **, **** for * items: ******* and *******. It is ******** and I have still not received my items. One was a nail drill kit and the other was a chin exerciser. I tried to sign in but forgot my password and the site would not let me reset my password. I have ordered from tophatter before and not had this problem. These are Christmas gifts so I would greatly appreciate it if someone help me. Thank you.
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Customer service issue
Reported by GetHuman1650696
Nov 29th, 2018 - 9 mons ago
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GetHuman1650696 started working on this issue
Nov 29th, 2018 2:38am
GetHuman1650696 indicated the issue is not fixed yet.
Nov 29th, 2018 2:40am