I placed an order for two items this morning and then realized that they were being sen...

GetHuman-rwstarsh's customer service issue with TopHatter from August 2018

Help with my TopHatter issue
The issue in GetHuman-rwstarsh's own words
I placed an order for two items this morning and then realized that they were being sent to my old address. I need this fixed!* *Order numbers: ******** and ********* *These items were originally being sent to:** Robert Wilson* **** American Ash Drive* Madison, WI *******These items should be sent to:* * Robert Wilson* **** Eggiman Rd.* Fitchburg, WI *******Please make the necessary changes before shipping these orders. I would also appreciate a response to let me know that this message has been received and the address change will be taken care of. **Thank you,*Robert Wilson
GetHuman-rwstarsh did not yet indicate what TopHatter should do to make this right.
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How GetHuman-rwstarsh fixed the problem
A clear, concise message to the 'Help Desk' cleared my shipping address issue.
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TopHatter

Customer service issue
Reported by GetHuman-rwstarsh
Aug 8th, 2018 - a yr ago
I have an issue with TopHatter too
Fixed
GetHuman-rwstarsh shared how to fix
Seen by 4 customers so far
Similar issue to 516 others
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Timeline
GetHuman-rwstarsh started working on this issue
Aug 8th, 2018 5:31pm
GetHuman-rwstarsh indicated the issue is not fixed yet.
Aug 8th, 2018 6:42pm
GetHuman-rwstarsh confirmed the issue is fixed. Hooray!
Aug 9th, 2018 7:07pm