I need a return mailing label so I can return a defected tablet to China.

GetHuman-twoddbil's customer service issue with TopHatter from June 2018

Help with my TopHatter issue
The issue in GetHuman-twoddbil's own words
I was trying to get a prepaid mailing label to return the item to China. ... I bought a small tablet* but the virtual keyboard would not come up.**I requested a refund and was given the okay. I got it ready to return and realized I had not been given a prepaid label* but when I tried to send you a note I only got a response that the return had granted. I need the label so I can put it in the mail.**It is a white *" tablet.** please send me the mailing label.
This tablet is completely useless if the virtual keyboard is not working.
I want a prepaid shipping label so I can return the tablet and get my money back.
I have bought many things from Top Hatter and paid for them quickly. I previously bought a different tablet* but since I never received it. I was refunded what I paid* but of course I lost the lower bid I had made. I was disappointed that I waited patiently then ended up not getting it.
I've tried to get a phone number to talk to a live person about the issue* but found that there is not a phone number. I've sent several messages.
I have an issue with TopHatter too
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TopHatter

*" tablet
Customer service issue
Reported by GetHuman-twoddbil
Jun 14th, 2018 - 9 mons ago
I have an issue with TopHatter too
Fixed
Seen by 12 customers so far
Similar issue to 317 others
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Timeline
GetHuman-twoddbil started working on this issue
Jun 14th, 2018 9:54pm
GetHuman-twoddbil shared this issue with friends on Facebook
Jun 14th, 2018 9:54pm
GetHuman-twoddbil indicated the issue is not fixed yet.
Jun 17th, 2018 5:20am
GetHuman-twoddbil indicated the issue is not fixed yet.
Jun 17th, 2018 5:32am
GetHuman-twoddbil indicated the issue is not fixed yet.
Jun 17th, 2018 5:34am
GetHuman-twoddbil indicated the issue is not fixed yet.
Jun 18th, 2018 5:48am
GetHuman-twoddbil indicated the issue is not fixed yet.
Jun 18th, 2018 5:49am
GetHuman-twoddbil indicated the issue is not fixed yet.
Jun 18th, 2018 5:50am