I have bought two necklaces that have dog paws on them. They made them and the chain look bigger in the picture then they really are and I am not happy with them. I tried to return them but said I had them longer then ** days and could not get a refund. I just got them in the mail today... Why is it that you do not have a customer service phone number? Todays date **-**-****
I trust that TopHatter will make this right and come up with a resolution that is fair.