I won a lipstick lip shaver that I s called won I ordered it an d I have not seen it at...

GetHuman634500's customer service issue with TopHatter from April 2018

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The issue and preferred resolution, in GetHuman634500's own words:
I won a lipstick lip shaver that I s called won I ordered it an d I have not seen it at all! I’m highly upset I know I ordered it cuz you guys won’t let you bid on nothing else to win unless you buy what you won. It was white and gold that I’m suppose to get..what is going on and why haven’t I got it?
I trust that TopHatter will make this right and come up with a resolution that is fair.
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TopHatter

Customer service issue
Reported by GetHuman634500
Apr 27th, 2018 - 3 mons ago
I have an issue with TopHatter too
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Seen by 4 customers so far
Similar issue to 430 others
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Timeline
GetHuman634500 started working on this issue
Apr 27th 3:41pm