I bought a new go premium Satnav the battery is dead but when try charging via computer...

GetHuman4095709's customer service issue with TomTom from December 2019

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I bought a new go premium Satnav the battery is dead but when try charging via computer it doesn't seem to charge one iota.*I have called and spoken to a "Andy "who said it could be the cable at fault so I've paid for one and haven't received as yet.

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TomTom

Customer service issue
Reported by GetHuman4095709
Dec 14th, 2019 - a year ago
I have an issue with TomTom too
Not resolved
Seen by 4 customers so far
Similar issue to 328 others
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GetHuman4095709 started working on this issue
Dec 14th, 2019 5:18pm