Hello! I am not sure where this message will be ending up or where I should send it to...

GetHuman-jeffgarr's customer service issue with TomTom from October 2018

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Help with my TomTom issue
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The issue in GetHuman-jeffgarr's own words
Hello! I am not sure where this message will be ending up or where I should send it to, I hope it is sent to the right department. So, I have a Tomtom GPS running watch, and absolutely love it! I use it everyday for normal wear and for exercise, but I have run into some issues and would like to find out what can be done, if there is any kind of warranty I could use, etc, and was wondering if anyone could help me? The watch was purchased roughly a year and a half ago, so it has given me a great deal of use. One day after a run, I was taking the watch off and the actual watch unit slipped out of the band, hitting the ground. I picked it up to find it cracked across the face, but not bad enough that I cannot see the screen display so I decided to just carry on my day. That happened about a month ago, and I am beginning to notice some issues with the crack. It is still fully functional, but it appears that there are spots forming under the glass (i assume this because when I have tried to clean them or scrape them off, nothing changes), and I think they're water spots. This worries me a bit, and I just wanted to see what options I had for repair or replacement. Thank you very much in advance! *Sincerely, Jeff Garrison

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Customer service issue
Reported by GetHuman-jeffgarr
Oct 19th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 115 others
0 customers following this


GetHuman-jeffgarr started working on this issue
Oct 19th, 2018 9:27pm