NOT fixed, in spige of over an hour of live tech help!!

GetHuman760904's customer service issue with TomTom from June 2018

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The issue in GetHuman760904's own words
Install an update ... Just wouldn't work, although I left the computer on continuously for over ** hours. I need an update, but it would not work.
Excellent technician, but got to a point where the TT was supposed to update itself - taking several hours, but it did not work.
I will have to call back
About ** years. Dropped and broke the *st TT, got another one and it was updated at least once in the past.
No. Very technical, and I need live online help, so I will have to call back.*This was my *nd call to a technician. First one did not see nearly as good as the *nd one, but neither could solve the problem. Now even my outdated data has been erased. Extremely frustrating!!!
I have an issue with TomTom too
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TomTom

Tomto - about * years old
Customer service issue
Reported by GetHuman760904
Jun 7th, 2018 - a yr ago
I have an issue with TomTom too
Fixed
Seen by 11 customers so far
Similar issue to 342 others
0 customers following this
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Timeline
GetHuman760904 started working on this issue
Jun 7th, 2018 7:45pm
GetHuman760904 indicated the issue is not fixed yet.
Jun 9th, 2018 6:57am
GetHuman760904 indicated the issue is not fixed yet.
Jun 9th, 2018 7:01am
GetHuman760904 indicated the issue is not fixed yet.
Jun 9th, 2018 7:02am
GetHuman760904 indicated the issue is not fixed yet.
Jun 9th, 2018 2:16pm
GetHuman760904 indicated the issue is not fixed yet.
Jun 9th, 2018 2:22pm
GetHuman760904 indicated the issue is not fixed yet.
Jun 9th, 2018 2:23pm
GetHuman760904 indicated the issue is not fixed yet.
Jun 10th, 2018 8:52pm
GetHuman760904 indicated the issue is not fixed yet.
Jun 10th, 2018 8:52pm
GetHuman760904 indicated the issue is not fixed yet.
Jun 10th, 2018 8:53pm