I returned a dress unworn and within the ** days from receipt. Order ********. I receiv...

GetHuman-kj_jj's Complaint issue with Tobi.com from November 2019

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The issue in GetHuman-kj_jj's own words
I returned a dress unworn and within the ** days from receipt. Order ********. I received the package returned with a sticker on the pkg stating received damaged. The package was sliced open. I’m guessing your company sliced it open upon receipt? Anyway, the dress was fine and totally I damaged. It appears no one actually opened it to look. *This is my second email trying to reach this company to find out how to do a return. You have no phone number- what legit company does not take phone calls. I need info that if I mail this back AGAIN you will credit me in the FULL amount. This will be the *nd time I paid shipping.

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Tobi.com

Complaint issue
Reported by GetHuman-kj_jj
Nov 21st, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 116 others
0 customers following this

Timeline

GetHuman-kj_jj started working on this issue
Nov 21st, 2019 4:17am