My daughter placed an order for a sweater and a sparkly dress on Nov. ** and checked ou...

GetHuman-sissysc's customer service issue with Tobi.com from December 2018

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My daughter placed an order for a sweater and a sparkly dress on Nov. ** and checked out as "guest". Email used was *****@***.com, the total was $** and she used my visa ending in ****.*A charge appeared on my statement on Dec. * from you for $**. She does not have an email confirmation or an order *. What is this charge for and when is it expected to arrive at her address in Washington D.C.?
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Tobi.com

Customer service issue
Reported by GetHuman-sissysc
Dec 8th, 2018 - 5 mons ago
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Timeline
GetHuman-sissysc started working on this issue
Dec 8th, 2018 1:54pm
GetHuman-sissysc confirmed the issue is fixed. Hooray!
Dec 8th, 2018 2:05pm