For the shipping address for my formal dress, I put the address of my apartment complex...
GetHuman-gretalei's customer service issue with Tobi.com from December 2018
Help with my Tobi.com issue
First: share to improve GetHuman-gretalei's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gretalei's next move: send an email to Tobi.com.
Tap the button below to start an email to Tobi.com- it's the best way to get support from them right now. We'll check later to make sure GetHuman-gretalei got a response or help escalate.
Before contacting them, items GetHuman-gretalei may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-gretalei's own words
For the shipping address for my formal dress, I put the address of my apartment complex and my apartment number, but forgot to change the name on the shipping address to my name, so it was under my dad’s name. I tracked my package on my phone and it said it delivered to the front desk. I went to the front desk just now and asked if I had a package to pick up although I never got an email. They looked and said they couldn’t find anything under my name or my dad’s name and they said it might have returned to sender. I’m angry first of all because I need this dress for tomorrow night. And second of all, I spent $** on this for it to be returned to sender? What is that?
GetHuman-gretalei did not yet indicate what Tobi.com should do to make this right.
I have an issue with Tobi.com too
How GetHuman-gretalei fixed the problem
We are waiting for GetHuman-gretalei to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.