For the shipping address for my formal dress, I put the address of my apartment complex...

GetHuman-gretalei's customer service issue with Tobi.com from December 2018

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The issue in GetHuman-gretalei's own words
For the shipping address for my formal dress, I put the address of my apartment complex and my apartment number, but forgot to change the name on the shipping address to my name, so it was under my dad’s name. I tracked my package on my phone and it said it delivered to the front desk. I went to the front desk just now and asked if I had a package to pick up although I never got an email. They looked and said they couldn’t find anything under my name or my dad’s name and they said it might have returned to sender. I’m angry first of all because I need this dress for tomorrow night. And second of all, I spent $** on this for it to be returned to sender? What is that?
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Tobi.com

Customer service issue
Reported by GetHuman-gretalei
Dec 6th, 2018 - 6 mons ago
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GetHuman-gretalei started working on this issue
Dec 6th, 2018 10:34pm