I no longer use my tiscali email account and wish to delete it permanently but can't fi...

GetHuman3852799's customer service issue with Tiscali TalkTalk from October 2019

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The issue in GetHuman3852799's own words
I no longer use my tiscali email account and wish to delete it permanently but can't find a way to do it. I cannot get into my tiscali email any more, probably because I haven't used it for several years, so don't know if talk talk have closed my email. *I received a call this morning, purportedly from tiscali, saying that they had noticed fraudulent use of my email *****@***.com address to purchase items on websites like Amazon. I would therefore like it confirmed that my tiscali email has been closed and is no longer being used. Or show me a way to close the email a*c myself. My password no longer works so can't get into my old account. Again, I don't know if this is because Tiscali has closed the account or somebody has managed to change the password.**It would have been helpful if TalkTalk*Tiscali had written to tell its old customers if they have closed email accounts. We ended our contract with TalkTalk when they allowed our email and account to be hacked. *(Thanks to this breach, * years on we are still receiving calls from scammers, purportedly from TalkTalk, saying they can see a problem with our TalkTalk broadband.)**Thank you for your help with closing my email account *****@***.com.**Linda Williams*tel. ***** ******

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Tiscali TalkTalk

Customer service issue
Reported by GetHuman3852799
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 116 others
0 customers following this

Timeline

GetHuman3852799 started working on this issue
Oct 30th, 2019 10:01am
GetHuman3852799 indicated the issue is not fixed yet.
Oct 30th, 2019 2:14pm
GetHuman3852799 indicated the issue is not fixed yet.
Oct 31st, 2019 12:06pm
GetHuman3852799 indicated the issue is not fixed yet.
Nov 2nd, 2019 4:34pm

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