About * years ago we had internet broadbands problems . Talk Talk sent their own engine...

GetHuman-skiv's customer service issue with Tiscali TalkTalk from January 2019

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The issue in GetHuman-skiv's own words
About * years ago we had internet broadbands problems . Talk Talk sent their own engineer out to fix problem but told me I need a new BT line and wall socket, he arranged for BT engineer to come and install new line and socket. The BT engineer wired my modem directly into the wall socket so it cannot be removed. I cannot unplug the modem as it is wired directly into the wall socket . I now need to move modem while I decorate the room but cannot. Can you help please
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Tiscali TalkTalk

Customer service issue
Reported by GetHuman-skiv
Jan 13th, 2019 - 9 mons ago
I have an issue with Tiscali TalkTalk too
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Seen by 3 customers so far
Similar issue to 19 others
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Timeline
GetHuman-skiv started working on this issue
Jan 13th 9:04am