Hi, I have made an account with *** ** **** **** and email. *****@***.com, and paid for...

GetHuman-sungeun's customer service issue with Tinder from March 2021

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The issue in GetHuman-sungeun's own words
Hi, I have made an account with *** ** **** **** and email. *****@***.com, and paid for the premium membership. The thing is the app kept having problems logging in so I got logged in after getting the verification numbers on the phone but the next time when I tried to use tinder PC for the first time, it asked me verification for email too. The sad part is I cannot log in to that account. I just wrote the one I used to use when I was a teenager but it seems like the account is erased. ( So I actually do not know how I was able to even make an account with that email address.. ) So now I have made another account with the same number *** ** **** **** and my another email, *****@***.com . my name is **, age on the previous account is ** and the one on my current account is **. I have almost same photos and introduction words on both the account. I would like to move my paid membership to my current account but I cannot log on to the first email account that I used to use when I was a teenager. **Can you please help me with moving the paid membership to my current account ? **Thank you .

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Tinder

Customer service issue
Reported by GetHuman-sungeun
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 8141 others
0 customers following this

Timeline

GetHuman-sungeun started working on this issue
Mar 23rd 11:00pm

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