I have requested a refund due to the disappointment of your service but have not receiv...

GetHuman-onemilky's Refund issue with Tinder from September 2020

Help with my Tinder issue
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman-onemilky's own words
I have requested a refund due to the disappointment of your service but have not received it and the other * payments have dropped of my account now.*These are the copies of the emails and it seems take a long time to get responses from?**Please type your reply above this line -****Your request (********) has been updated. Reply to this email for additional help.**Leonardo (Tinder) **Sep **, ****, **:** AM PDT **Hello Andrew,**Thanks for reaching out. I'm sorry for the inconvenience this may have caused. I'll do my best to assist you.**I've taken a closer look, and according to our records, you were only charged one time for the subscription with the order ID: TNDR.b***d***-*d**-*bea-adb*-*a*f**fb***c.**If you are seeing additional charges, these are pending or holding charges and should drop off of your statement within *-** business days. If you are still seeing those additional charges after that time, I would suggest you reach out directly to your bank for additional details.**If you'd like to receive a refund for the subscription and payment we did charge, please reply and confirm.**Best,**Leonardo**Onemilkybar **Sep **, ****, **:** AM PDT **Hi *Just wondering how long I have to wait for my refund of * X £**.** * £**.** due to app saying that payment did go through.*I have now cancelled my membership. **Kind regards **Andrew Vaughan *******@***.com**-------- Original message --------*From: Tinder ******@***.com**Date: ********** **:** (GMT***:**)*To: Onemilkybar ******@***.com**Subject: *Request received* Help * Support**Onemilkybar **Sep **, ****, **:** AM PDT **I have * payment of £**.** taken out of my account my mistake as try to upgrade but I will like to cancel my account now.**This email is a service from Tinder. ***Z*G*D*-PQ*D*

GetHuman-onemilky did not yet indicate what Tinder should do to make this right.

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How Do I Report a Fake Tinder Profile?How Do I Cancel My Subscription to Tinder?How Do I Get a Refund from Tinder?How Do I Contact Tinder Customer Support?How do I get a refund from Tinder?
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Tinder

Refund issue
Reported by GetHuman-onemilky
Sep 29th, 2020 - 2 years ago
Fixed
Seen by 19 customers so far
Similar issue to 8587 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account

Timeline

GetHuman-onemilky started working on this issue
Sep 29th, 2020 12:46am
GetHuman-onemilky indicated the issue is not fixed yet.
Sep 29th, 2020 7:01am
GetHuman-onemilky confirmed the issue is fixed. Hooray!
Sep 29th, 2020 7:01am

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