Hi there**I have recently been chatting with someone on Tinder "brissym". We have been...

GetHuman-petsfirs's customer service issue with Tinder from February 2020

Help with my Tinder issue
Before contacting them, items GetHuman-petsfirs may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-petsfirs's own words
Hi there**I have recently been chatting with someone on Tinder "brissym". We have been getting on very well, and I found our communications very promising. This morning a tinder user matched with me "Marco". He messaged me a couple of times. I went to go into "brissym" and my messages and this "Marco's " messages kept coming up instead of "brissym" messages. I decided to unmatch Marco but instead "brissym" was deleted. I understand that I can not rematch with him according to the app.*This is very disappointing as I felt something could become of the match and I want to be able to get him back as a match. This was not my fault and a glitch on the app, or something more sinister.**Please contact me on *****@***.com or Australia ********** to help me rectify this matter.**Kind regards**Norah O'Dwyer (Norma)

GetHuman-petsfirs did not yet indicate what Tinder should do to make this right.

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Customer service issue
Reported by GetHuman-petsfirs
Feb 19th, 2020 - 8 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 8030 others
0 customers following this

Timeline

GetHuman-petsfirs started working on this issue
Feb 19th 7:02am
GetHuman-petsfirs indicated the issue is not fixed yet.
Feb 19th 10:56pm
GetHuman-petsfirs indicated the issue is not fixed yet.
Feb 19th 11:13pm
GetHuman-petsfirs shared this issue with others over email
Feb 19th 11:13pm

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