I'm having constant technical issues with messages and contacts being cross-linked...

GetHuman3805917's Problem With the App issue with Tinder from October 2019

Help with my Tinder issue
First: share to improve GetHuman3805917's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3805917 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
Top Tip from another customer
If you are having technical difficulties with your Instagram app please make sure the app is up to date. You can also try to restart your phone or computer. If all else fails, delete the app, then re-download it and sign in.
The issue in GetHuman3805917's own words
I'm having constant technical issues with messages and contacts being cross-linked. **EXAMPLE: I click on Michael's message... I see Phil's contact and message.**EXAMPLE: I go to delete Phil's connection... and instead it deletes Michael's contact*messages... who I very much wanted to stay connected to.**ALREADY TRIED*- deleting the Tinder App and Reloading it*- Logging out and Reloading in.**I am a GOLD MEMBER... can you help me properly DELETE my account... and RESET it up without penalty.**I would SO APPRECIATE your help... and THANK YOU in advance for your time.**Can you give me INSTRUCTIONS to PROPERLY DELETE and RE-CREATE my GOLD ACCOUNT... so this issue doesn't keep happening. There are so many warnings online about deleting your account and being tagged as a SHADOW account.**This last time this weekend it happened with a Connection I very much cared about... so now i want to fix it!**Thank you again...*Artemis

GetHuman3805917 did not yet indicate what Tinder should do to make this right.

How GetHuman3805917 fixed the problem

We are waiting for GetHuman3805917 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Tinder customer problems.
How Do I Report a Fake Tinder Profile?How Do I Cancel My Subscription to Tinder?How Do I Get a Refund from Tinder?How Do I Contact Tinder Customer Support?How do I get a refund from Tinder?
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Tinder

Problem With the App issue
Reported by GetHuman3805917
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 57007 others
0 customers following this

Timeline

GetHuman3805917 started working on this issue
Oct 21st, 2019 8:59pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians