I appear to have been banned from my account, despite not having been logged in to it f...

GetHuman-apelgren's Banned Account issue with Tinder from April 2019

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GetHuman-apelgren's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-apelgren will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-apelgren can let us know if they help or not.
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Before contacting them, items GetHuman-apelgren may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-apelgren's own words
I appear to have been banned from my account, despite not having been logged in to it for close to * months, and had barely used it for a period before then. In fact, I hadn't been logged in to it for long enough that it still wasn't linked to a phone number when I logged in (which I understand is mandatory for accounts now). **I do not believe I did*have done anything that would warrant a ban under your terms of service, so I am confused as to why I appear to have been banned now. The only reason I can think of is that I have another account (linked to another phone number), but that is for practical reasons: I live in two different countries and have one number in each country. Since I disable my phone number from the country that I leave, I cannot use it to log into tinder while there, and vice versa. **The account email is the same as my contact email here, *****@***.com.

GetHuman-apelgren did not yet indicate what Tinder should do to make this right.

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Tinder

Banned Account issue
Reported by GetHuman-apelgren
Apr 7th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 41162 others
0 customers following this

Timeline

GetHuman-apelgren started working on this issue
Apr 7th, 2019 6:29am

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