I was trying to purchase tinder plus which is for Rs. ****month but after entering my O...

GetHuman-rushilsh's customer service issue with Tinder from March 2019

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The issue in GetHuman-rushilsh's own words
I was trying to purchase tinder plus which is for Rs. ****month but after entering my OTP I use to get an error stating that my card does not support recurring. So I thought it might be some technical issues so I tried * mor times, the same issue came up. After * mins i am getting a message that Rs.*** has been debited from my account. I really thought your app was safe but now I am scared making any further purchases as i did not receive any subscription instead lost all my money. Resolve and refund my cash. Help me.
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Tinder

Customer service issue
Reported by GetHuman-rushilsh
Mar 13th, 2019 - 5 mons ago
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-rushilsh started working on this issue
Mar 13th 3:11am
GetHuman-rushilsh indicated the issue is not fixed yet.
Mar 13th 3:13am