I logged out of tinder and then logged back in because my messages weren’t loading. Aft...

GetHuman-slmwrigh's customer service issue with Tinder from March 2019

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The issue in GetHuman-slmwrigh's own words
I logged out of tinder and then logged back in because my messages weren’t loading. After I logged back in all my matches have gone along with my profile and it’s asking me to create a new one. How do I get my profile back? I definitely did not delete account. I have tried logging in with my telephone number and also with Facebook and the result is the same. I have also uninstalled the app and reinstalled on my phone.
GetHuman-slmwrigh did not yet indicate what Tinder should do to make this right.
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Customer service issue
Reported by GetHuman-slmwrigh
Mar 12th, 2019 - 5 mons ago
I have an issue with Tinder too
Not resolved
Seen by 3 customers so far
Similar issue to 37883 others
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GetHuman-slmwrigh started working on this issue
Mar 12th 1:38am