I matched with someone yesterday, and her profile never showed details or photos when I...

GetHuman2211255's customer service issue with Tinder from February 2019

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The issue in GetHuman2211255's own words
I matched with someone yesterday, and her profile never showed details or photos when I clicked on it, or even showed up unless I typed in her name weirdly enough. Not an icon or anything. But we were able to message enough to set up a date tomorrow. I looked to see if her profile showed up. But now even the messages are gone. I don’t think she unmatched me, but hey maybe? Is there a way for you guys to recover my match if possible, or figure out if she unmatched me or not. Cause if she did for some reason, maybe don’t rematch us lol
GetHuman2211255 did not yet indicate what Tinder should do to make this right.
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Tinder

Customer service issue
Reported by GetHuman2211255
Feb 15th, 2019 - 8 mons ago
I have an issue with Tinder too
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Seen by 1 customer so far
Similar issue to 34997 others
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Timeline
GetHuman2211255 started working on this issue
Feb 15th 1:45am