I’ve been trying to cancel my subscription since last week but however when I go to app...

GetHuman-nabeelne's customer service issue with Tinder from January 2019

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The issue in GetHuman-nabeelne's own words
I’ve been trying to cancel my subscription since last week but however when I go to application support —* subscriptions ... my tinder account said I had already disabled my subscription in September. However, I was incurred a charge of ** dollars for another month this morning... I do not want to this subscription any longer and would very much like to be refunded my ** dollars since I have already attempted to stop the subscription but it’s the app which Is having technical difficulties and not showing me correct subscription date durations. Let me know what is the next logical step. Currently my account is over drafted $** because of this charge so let’s try to quell this as quickly as possible.
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Customer service issue
Reported by GetHuman-nabeelne
Jan 24th, 2019 - 3 mons ago
I have an issue with Tinder too
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Seen by 3 customers so far
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Items needed
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Email on Account
Full Name
Phone number on account
GetHuman-nabeelne started working on this issue
Jan 24th 6:39pm