I signed up for your Tinder service on plus membership on Friday then upgraded to gold...

GetHuman-yuledrac's customer service issue with Tinder from January 2019

5 views
 | 
30721 similar
 | 
0 following
Help with my Tinder issue
First: share to improve GetHuman-yuledrac's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-yuledrac's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-yuledrac will want to follow the link below to head to their help center. We will check on GetHuman-yuledrac later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-yuledrac may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-yuledrac's own words
I signed up for your Tinder service on plus membership on Friday then upgraded to gold on Sunday. Today I get an email saying "sorry to see you go" and detailing a refund. I signed BACK up for the service (since I never cancelled in the first place) and now when I try to access gold functionality it says something about not being able to restore purchase? For someone who's been on your service for less than a week I seem to be experiencing a lot of goofy wierd issues.
GetHuman-yuledrac did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman-yuledrac fixed the problem
We are waiting for GetHuman-yuledrac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tinder email you?
This email address isn't valid
Follow this issue
See how GetHuman-yuledrac fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman-yuledrac
Jan 15th, 2019 - a mon ago
I have an issue with Tinder too
Not resolved
Seen by 5 customers so far
Similar issue to 30721 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-yuledrac started working on this issue
Jan 15th 2:40am