I changed my phone number and was instantly blocked after updated my phone number to ti...

GetHuman1901917's customer service issue with Tinder from January 2019

2 views
 | 
29275 similar
 | 
0 following
Help with my Tinder issue
First: share to improve GetHuman1901917's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1901917's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1901917 will want to follow the link below to head to their help center. We will check on GetHuman1901917 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1901917 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman1901917's own words
I changed my phone number and was instantly blocked after updated my phone number to tinder. luckily i was able to make another account with using a texting app as my phone number, i was even able to recover my Gold Membership purchase to this account. however, I later upgraded my iPhone, and was unable to log back into the account. The account is linked to my student email address, I'll attach it in my contact info . but when i try to recover my account using my linked email, it asks me to verify my new phone number. it will not let me log in with my new phone number or any number from a texting app, it will not let me log in. I just my account back. I would like any account history with my new phone number to be cleared, please. please contact me and i will give you my phone number as well. whoever had this number before me must've made an account with is as well, and that's why i can't use it to log in.
GetHuman1901917 did not yet indicate what Tinder should do to make this right.
spend over $***
I have an issue with Tinder too
How GetHuman1901917 fixed the problem
We are waiting for GetHuman1901917 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1901917 fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman1901917
Jan 5th, 2019 - 4 mons ago
I have an issue with Tinder too
Not resolved
Seen by 2 customers so far
Similar issue to 29275 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1901917 started working on this issue
Jan 5th 7:26am