Hi, I can't log into my account anymore. On the app, the interface when I open the app...

GetHuman-ninarut's customer service issue with Tinder from December 2018

4 views
 | 
27067 similar
 | 
0 following
Help with my Tinder issue
First: share to improve GetHuman-ninarut's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ninarut's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ninarut will want to follow the link below to head to their help center. We will check on GetHuman-ninarut later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ninarut may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
Tip from another customer
Disabled accounts are random and we can definitely help but just be sure you have the right email for the account you are looking to enable.
The issue in GetHuman-ninarut's own words
Hi, I can't log into my account anymore. On the app, the interface when I open the app does only offer to "sign up", not to "log in". I already have an account and don't want to sign up but access my account asap. **On the website, when I want to log in with my phone number – after entering my number and the security code – I am redirected to the sign up page. When I want to log in with my email address, the emails are not sent to either of my accounts.**Could you please help me to log in?**Thank you**Nina
GetHuman-ninarut did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman-ninarut fixed the problem
We are waiting for GetHuman-ninarut to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tinder email you?
This email address isn't valid
Follow this issue
See how GetHuman-ninarut fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman-ninarut
Dec 19th, 2018 - 2 mons ago
I have an issue with Tinder too
Not resolved
Seen by 4 customers so far
Similar issue to 27067 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ninarut started working on this issue
Dec 19th, 2018 11:29am