My tinder account is not associated with Facebook, it's associated with my phone number...

GetHuman1715237's customer service issue with Tinder from December 2018

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Help with my Tinder issue
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Before contacting them, items GetHuman1715237 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman1715237's own words
My tinder account is not associated with Facebook, it's associated with my phone number ***-***-**** and there's a glitch with the account. I can swipe unlimited on people without tinder plus and I haven't gotten a single match. When I close the app and reopen it, it shows all the same people again. It's been going on for weeks. I un installed the app and relogged in twice so far and the issue persists. There's no error messages either. Maybe it's an issue with the servers.
GetHuman1715237 did not yet indicate what Tinder should do to make this right.
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Customer service issue
Reported by GetHuman1715237
Dec 8th, 2018 - 6 mons ago
I have an issue with Tinder too
Not resolved
Seen by 8 customers so far
Similar issue to 25774 others
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GetHuman1715237 started working on this issue
Dec 8th, 2018 3:52am