Hello, I recently bought the premium subscription, but it says my payment is tied to an...
GetHuman1676979's customer service issue with Tinder from December 2018
Help with my Tinder issue
First: share to improve GetHuman1676979's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1676979's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1676979 will want to follow the link below to head to their help center. We will check on GetHuman1676979 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1676979 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman1676979's own words
Hello, I recently bought the premium subscription, but it says my payment is tied to another account. I deleted my old tinder account a year ago, so I’m a little worried that it’s still active. I still want premium, but on the actual account I use. I submitting a request, but I left out that my phone number that is associated with it is not my phone number anymore.**Anything we can do about this?**Thanks,**Blake
GetHuman1676979 did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman1676979 fixed the problem
We are waiting for GetHuman1676979 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.