Tickets: ******** (default response sent)********* (sent * days ago, no response)**I us...

GetHuman-cmcgreg's customer service issue with Tinder from November 2018

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The issue in GetHuman-cmcgreg's own words
Tickets: ******** (default response sent)********* (sent * days ago, no response)**I used to have another tinder account. I deleted the app for a month, and when I went to sign in with my phone number again as usual, Tinder forced me to create a new account. I tried to look up the page online with my old username (@hinsdalecounty), it didn’t show up.**So I created a new account and purchased a month of tinder gold (which i’d done before on my old account) and it told me that I couldn’t apply a new purchase to this account because i’d done so previously on the same Apple ID.**But since my old account seems inaccessible, I can’t go delete it. Signing in with Facebook, phone number, etc — none of it helps.**I just spent $**.** on this and since it’s non-refundable I want my purchase applied to my account. Please tell me how I can make this happen, preferably by giving me access to my old account or, if not, by applying it to my current account.**Thanks.**Colin
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Tinder

Customer service issue
Reported by GetHuman-cmcgreg
Nov 28th, 2018 - 9 mons ago
I have an issue with Tinder too
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Seen by 6 customers so far
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Timeline
GetHuman-cmcgreg started working on this issue
Nov 28th, 2018 6:18pm
GetHuman-cmcgreg shared this issue with others over email
Nov 28th, 2018 6:19pm