I have reason to believe my boyfriend is using your app. While I doubt you can give me...

GetHuman-kljsk's customer service issue with Tinder from November 2018

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The issue in GetHuman-kljsk's own words
I have reason to believe my boyfriend is using your app. While I doubt you can give me information on his account status and activity history (though that would be nice), I was hoping to get some general information on how your app works. ***. Do you ever get your customer's email addresses?**. Do you ever send emails*notifications to customers who have deactivated an account? Just as a "hey it's almost the holidays ... come back!" or for any other reason?**. Do you send notifications that do not pertain to matches?**. Is it possible for someone to receive a notification without a current account or the app being open on their phone?**Thank you for your help. Please do not add me to any email or marketing lists which may exist.
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Tinder

Customer service issue
Reported by GetHuman-kljsk
Nov 28th, 2018 - 9 mons ago
I have an issue with Tinder too
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Seen by 2 customers so far
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Timeline
GetHuman-kljsk started working on this issue
Nov 28th, 2018 12:39pm