I have reason to believe my boyfriend is using your app. While I doubt you can give me...

GetHuman-kljsk's customer service issue with Tinder from November 2018

2 views | 24584 similar | 0 following
Help with my Tinder issue
First: share to improve GetHuman-kljsk's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kljsk's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kljsk will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kljsk can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-kljsk may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-kljsk's own words
I have reason to believe my boyfriend is using your app. While I doubt you can give me information on his account status and activity history (though that would be nice), I was hoping to get some general information on how your app works. ***. Do you ever get your customer's email addresses?**. Do you ever send emails*notifications to customers who have deactivated an account? Just as a "hey it's almost the holidays ... come back!" or for any other reason?**. Do you send notifications that do not pertain to matches?**. Is it possible for someone to receive a notification without a current account or the app being open on their phone?**Thank you for your help. Please do not add me to any email or marketing lists which may exist.

GetHuman-kljsk did not yet indicate what Tinder should do to make this right.

How GetHuman-kljsk fixed the problem

We are waiting for GetHuman-kljsk to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kljsk fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman-kljsk
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 24584 others
0 customers following this

Timeline

GetHuman-kljsk started working on this issue
Nov 28th, 2018 12:39pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies