I emailed tinder several times last week to CANCEL my subscription before it renewed. I...

GetHuman1643389's customer service issue with Tinder from November 2018

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The issue in GetHuman1643389's own words
I emailed tinder several times last week to CANCEL my subscription before it renewed. I kept getting directed to cancel through Google play in which I told them I didn't go through Google play I went through tinder online I didn't even have the app at that point when I used my CC now I was renewed even though I asked to be cancelled through them directly because there is no way to cancel on their app which is very inconvenient since I was able to give my CC info through their tinder online I want my subscription canceled immediately and refunded for this month which I was clearly trying to cancel a week ago before I was renewed I don't want another email directing me to go through Google play I did not use Google play and contacted them last week via phone to verify. Please CANCEL MY SUBSCRIPTION AND REFUND MY MONEY PLEASE ONCE AGAIN!!!
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Tinder

Customer service issue
Reported by GetHuman1643389
Nov 28th, 2018 - 9 mons ago
I have an issue with Tinder too
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Seen by 4 customers so far
Similar issue to 24571 others
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Timeline
GetHuman1643389 started working on this issue
Nov 28th, 2018 5:46am