I joined tinder a few days ago and got tinder plus which cost **.** per month. I wanted...

GetHuman-chisomvi's customer service issue with Tinder from November 2018

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The issue in GetHuman-chisomvi's own words
I joined tinder a few days ago and got tinder plus which cost **.** per month. I wanted to upgrade to tinder gold so I went online and it said to upgrade to tinder gold I'll have to pay an extra *.** and I bought it. It took $**.** from my account but sent me an email saying i was going to be refunded the $**.** i spent on tinder plus. I tried using the restore token and it's saying I'll keep using tinder plus till the invalid date. Right now I neither have tinder plus or tinder gold and this is frustrating! Please just give me the tinder gold I upgraded to. I think your system is confused thinking I upgraded to tinder plus while I already have it and now I have NONE!
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Tinder

Customer service issue
Reported by GetHuman-chisomvi
Nov 27th, 2018 - 9 mons ago
I have an issue with Tinder too
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Seen by 4 customers so far
Similar issue to 24474 others
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Timeline
GetHuman-chisomvi started working on this issue
Nov 27th, 2018 4:39pm