I subscribed to Tinder Plus out of curiosity. That was €**.**.**Then I realised the fea...

GetHuman-jackmcd's customer service issue with Tinder from November 2018

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The issue in GetHuman-jackmcd's own words
I subscribed to Tinder Plus out of curiosity. That was €**.**.**Then I realised the feature I wanted was only available on Gold. **I saw a message that Gold was only €**.** extra. So I clicked subscribe.**Here’s where the problem starts.**Now have been charged full price for both of the subscriptions separately. A total of €**.**. So Gold clearly cost €**.** extra - not the €**.** advertised in the app. **This is really, really outrageous. It doesn’t make sense. I am extremely dissatisfied at this dishonest practice. **I want, at the very minimum, a refund of the price difference between what was advertised for Gold and what I was charged.
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Customer service issue
Reported by GetHuman-jackmcd
Nov 23rd, 2018 - 10 mons ago
I have an issue with Tinder too
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Seen by 4 customers so far
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GetHuman-jackmcd started working on this issue
Nov 23rd, 2018 2:00pm