Hi there, My profile was randomly reset today. I was using the app and messaging on the...

GetHuman-earcebi's customer service issue with Tinder from November 2018

3 views | 22221 similar | 0 following
Help with my Tinder issue
First: share to improve GetHuman-earcebi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-earcebi's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-earcebi will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-earcebi can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-earcebi may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-earcebi's own words
Hi there, My profile was randomly reset today. I was using the app and messaging on there early this morning. Then when I clicked on the app again later today, it made me login again which I did and my profile was back to square * as if I was creating my account again. I tried deleting the app and reinstalling but my old profile still didn’t come back. I wasn’t banned or anything like that. It just randomly reset itself. I had a bunch of matches and would be devastated if I couldn’t get my original account back.**I’m a Tinder gold member as well if that helps with recovering the account and used the app everyday. **Thank you for reading and I’d appreciate any help you can give me.**My number I used to login is ***-***-*****My email to login is *****@***.com

GetHuman-earcebi did not yet indicate what Tinder should do to make this right.

How GetHuman-earcebi fixed the problem

We are waiting for GetHuman-earcebi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-earcebi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-earcebi
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 22221 others
0 customers following this


GetHuman-earcebi started working on this issue
Nov 10th, 2018 6:31am

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians