Hi there, My profile was randomly reset today. I was using the app and messaging on the...

GetHuman-earcebi's customer service issue with Tinder from November 2018

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The issue in GetHuman-earcebi's own words
Hi there, My profile was randomly reset today. I was using the app and messaging on there early this morning. Then when I clicked on the app again later today, it made me login again which I did and my profile was back to square * as if I was creating my account again. I tried deleting the app and reinstalling but my old profile still didn’t come back. I wasn’t banned or anything like that. It just randomly reset itself. I had a bunch of matches and would be devastated if I couldn’t get my original account back.**I’m a Tinder gold member as well if that helps with recovering the account and used the app everyday. **Thank you for reading and I’d appreciate any help you can give me.**My number I used to login is ***-***-*****My email to login is *****@***.com

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Tinder

Customer service issue
Reported by GetHuman-earcebi
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 22221 others
0 customers following this

Timeline

GetHuman-earcebi started working on this issue
Nov 10th, 2018 6:31am

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