Hey I recently upgraded my tinder to tinder* and then shortly afterwards upgraded it to...

GetHuman1529174's customer service issue with Tinder from November 2018

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The issue in GetHuman1529174's own words
Hey I recently upgraded my tinder to tinder* and then shortly afterwards upgraded it to tinder gold. I was temporarily able to use the features such as unlimited swipes and then seeing who liked me for tinder gold but after that I'm unable to use any tinder**gold features and it just keeps asking me to pay another subscription. The money shows as having left my account however the tinder* money was refunded after the tinder gold was purchased. Can you please resolve this issue as now I have only normal tinder with limited swipes even though I've paid for gold.
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Tinder

Customer service issue
Reported by GetHuman1529174
Nov 9th, 2018 - a yr ago
I have an issue with Tinder too
Not resolved
Seen by 6 customers so far
Similar issue to 22132 others
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Timeline
GetHuman1529174 started working on this issue
Nov 9th, 2018 1:17pm