Hey I recently upgraded my tinder to tinder* and then shortly afterwards upgraded it to...

GetHuman1529174's customer service issue with Tinder from November 2018

22132 similar
0 following
Help with my Tinder issue
First: share to improve GetHuman1529174's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1529174's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1529174 will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1529174 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Tinder has better answers for you: Tinder Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1529174 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman1529174's own words
Hey I recently upgraded my tinder to tinder* and then shortly afterwards upgraded it to tinder gold. I was temporarily able to use the features such as unlimited swipes and then seeing who liked me for tinder gold but after that I'm unable to use any tinder**gold features and it just keeps asking me to pay another subscription. The money shows as having left my account however the tinder* money was refunded after the tinder gold was purchased. Can you please resolve this issue as now I have only normal tinder with limited swipes even though I've paid for gold.
GetHuman1529174 did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman1529174 fixed the problem
We are waiting for GetHuman1529174 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1529174 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1529174
Nov 9th, 2018 - a yr ago
I have an issue with Tinder too
Not resolved
Seen by 6 customers so far
Similar issue to 22132 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1529174 started working on this issue
Nov 9th, 2018 1:17pm