My matches conversations and names* profile pictures aren’t matching up. And it used to...

GetHuman-samccarr's customer service issue with Tinder from November 2018

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The issue in GetHuman-samccarr's own words
My matches conversations and names* profile pictures aren’t matching up. And it used to fix itself if I logged out or turned my phone off and then on again. But now it won’t go back to normal.*Example: Zane says “hey”’and his picture, name, and convo are all next to each other. So I know it’s Zane. And at the same time, let’s pretend, Tyler says “hi”, and Tyler’s name and profile pic are next to what he says. But then all of a sudden, Zane and Tyler’s profile pics and names switch places. So if I respond to Zane it looks like I’m replying to Tyler bc Tyler’s name is next to Zanes conversation and Zane’s name is next to Tyler’s conversation. *It’s confusing and now also the conversations are mixing together. Half of what I said to Tyler is all of a sudden in Zane’s and my conversation and visa versa. Please help! Thanks!!

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Tinder

Customer service issue
Reported by GetHuman-samccarr
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 22058 others
0 customers following this

Timeline

GetHuman-samccarr started working on this issue
Nov 9th, 2018 12:24am

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