I got logged out from Tinder today and after I tried to log back in with my Facebook ac...

GetHuman-majeczeq's customer service issue with Tinder from November 2018

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Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-majeczeq will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-majeczeq can let us know if they help or not.
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The issue in GetHuman-majeczeq's own words
I got logged out from Tinder today and after I tried to log back in with my Facebook account - it asked me to confirm with a phone number so I did that. After I entered the confirmation code all my matches and messages were gone, same with my pictures and bio. It seemed like a new account was just created for me and I logged out immediately - after that I tried to log in just with my phone number and it brought me back to the new account. I don't think I ever connected my Facebook account with the number I was using for Tinder and I entered the same one but I got confused with the sudden log out. I tried to log in to Tinder Web just with the phone number while being logged out on FB so it wouldn't connect but it still brought me to the new account, with none of my old matches, pictures or messages. How do I get my old account back?*The e-mail I use is *****@***.com but the one connected to my FB is *****@***.com

GetHuman-majeczeq did not yet indicate what Tinder should do to make this right.

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Tinder

Customer service issue
Reported by GetHuman-majeczeq
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 21880 others
0 customers following this

Timeline

GetHuman-majeczeq started working on this issue
Nov 8th, 2018 12:08am

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