I was on tinder and all of a sudden it logged me out. So I go to log in and it says my...
GetHuman-knuttrae's customer service issue with Tinder from November 2018
Help with my Tinder issue
First: share to improve GetHuman-knuttrae's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-knuttrae's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-knuttrae will want to follow the link below to head to their help center. We will check on GetHuman-knuttrae later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-knuttrae may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-knuttrae's own words
I was on tinder and all of a sudden it logged me out. So I go to log in and it says my phone number which is *********** doesn’t work, then I try my email which is *****@***.com and it didn’t work. All of a sudden I’m about to retype in my number and it logs me in. Now I have no photos other than my main picture,no bio, no matches, and no messages. **Where did all of my information go. I was literally on the app and it logged me out and does this. I have logged out and in and nothing. Restarted my phone and the app and nothing works.
GetHuman-knuttrae did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman-knuttrae fixed the problem
We are waiting for GetHuman-knuttrae to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.