Hello, *I signed up for tinders yearly pass, however I was then locked out of my tinder...

GetHuman-flynnro's customer service issue with Tinder from October 2018

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The issue in GetHuman-flynnro's own words
Hello, *I signed up for tinders yearly pass, however I was then locked out of my tinder account due to being locked out of Facebook account as I do not know my Facebook account password. I have been with Facebook for so many years with a password auto set in my phone. My phone broke and I was forced to get a new phone. I have since been unable to log back into Facebook and so I can no longer log in to the tinder account in which I payed for. Please if you can contact me or help me log back in to my old account. ***-***-****. F*****@***.com. Thank you.
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Tinder

Customer service issue
Reported by GetHuman-flynnro
Oct 19th, 2018 - a mon ago
I have an issue with Tinder too
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Seen by 3 customers so far
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Timeline
GetHuman-flynnro started working on this issue
Oct 19th 2:30am