I have been a loyal tinder user for over a year, and recently took a break due to a rel...

GetHuman-stellamh's customer service issue with Tinder from October 2018

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The issue in GetHuman-stellamh's own words
I have been a loyal tinder user for over a year, and recently took a break due to a relationship that started on tinder. As you can probably already tell, I love tinder, and so it makes me really sad that I'm regularly excluded from this app for days on end, just because I am trans. I know you want to be an inclusive platform, but your automated closing of reported accounts is not inclusive at all, because it hurts trans people by locking them out of the app by default when enough transphobes report us. And trust me, there's not a shortage of transphobes on here... I have several times reported people who are actually rude and transphobic, only to see them on the app months later, yet I have been shut out countless times without reason. I beseech you to change this exclusive policy, but until then, I'd just like my profile back. It's been a week.
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Customer service issue
Reported by GetHuman-stellamh
Oct 17th, 2018 - 3 mons ago
I have an issue with Tinder too
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Seen by 4 customers so far
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GetHuman-stellamh started working on this issue
Oct 17th, 2018 12:46pm