I have been a loyal tinder user for over a year, and recently took a break due to a rel...

GetHuman-stellamh's customer service issue with Tinder from October 2018

4 views
 | 
17935 similar
 | 
0 following
Help with my Tinder issue
First: share to improve GetHuman-stellamh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-stellamh's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-stellamh will want to follow the link below to head to their help center. We will check on GetHuman-stellamh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-stellamh may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-stellamh's own words
I have been a loyal tinder user for over a year, and recently took a break due to a relationship that started on tinder. As you can probably already tell, I love tinder, and so it makes me really sad that I'm regularly excluded from this app for days on end, just because I am trans. I know you want to be an inclusive platform, but your automated closing of reported accounts is not inclusive at all, because it hurts trans people by locking them out of the app by default when enough transphobes report us. And trust me, there's not a shortage of transphobes on here... I have several times reported people who are actually rude and transphobic, only to see them on the app months later, yet I have been shut out countless times without reason. I beseech you to change this exclusive policy, but until then, I'd just like my profile back. It's been a week.
GetHuman-stellamh did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman-stellamh fixed the problem
We are waiting for GetHuman-stellamh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tinder email you?
This email address isn't valid
Follow this issue
See how GetHuman-stellamh fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman-stellamh
Oct 17th, 2018 - a mon ago
I have an issue with Tinder too
Not resolved
Seen by 4 customers so far
Similar issue to 17935 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-stellamh started working on this issue
Oct 17th 12:46pm