Something is wrong with my account. I'm not getting matches and people can't see my pro...

GetHuman-thepierc's customer service issue with Tinder from October 2018

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The issue in GetHuman-thepierc's own words
Something is wrong with my account. I'm not getting matches and people can't see my profile. I have friends with gold and I swipe right on them and they can't see me in their liked section. I paid for a boost and still no matches. I want a refund and for my account to be fixed. This is extremely annoying. My old account was deleted which is why I had to make a new one and this new one isn't working. I verified my email, uninstalled the app and relogged in. Nothing changed. It's been over a week.
GetHuman-thepierc did not yet indicate what Tinder should do to make this right.
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Customer service issue
Reported by GetHuman-thepierc
Oct 16th, 2018 - 2 mons ago
I have an issue with Tinder too
Not resolved
Seen by 4 customers so far
Similar issue to 17743 others
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
GetHuman-thepierc started working on this issue
Oct 16th 3:17pm