My app keeps breaking down so I can’t send messages, girls won’t load for me to choose...

GetHuman1317569's customer service issue with Tinder from October 2018

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Help with my Tinder issue
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Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1317569 will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1317569 can let us know if they help or not.
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The issue in GetHuman1317569's own words
My app keeps breaking down so I can’t send messages, girls won’t load for me to choose even though I’ve got a ** mile radius, the top pics won’t load, my favourites just disappear occasionally, my super likes don’t renew every ** hours,infact the whole experience is a complete waste of time. I emailed Tinder customer services and dealt with a lady called Samantha but the problem was never solved and since then I’ve sent a further * or * emails along with screen shots showing the problems as they happen but never been contacted back and my pre warned request for a refund was completely ignored as well. Even when I filled out a customer survey on my experience and returned it nobody ever got back to me. My whole experience with Tinder has been shoddy and frustrating and now I just want out with a refund so I can join another dating company.
GetHuman1317569 did not yet indicate what Tinder should do to make this right.
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Tinder

Customer service issue
Reported by GetHuman1317569
Oct 11th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 16728 others
0 customers following this
Items needed
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Full Name
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Timeline
GetHuman1317569 started working on this issue
Oct 11th, 2018 7:43am
GetHuman1317569 indicated the issue is not fixed yet.
Oct 12th, 2018 10:10am