Hi Tinder*I made an tinder account plus and when I wanted to delete the account I had O...

GetHuman-inatdk's customer service issue with Tinder from October 2018

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The issue in GetHuman-inatdk's own words
Hi Tinder*I made an tinder account plus and when I wanted to delete the account I had ONE OPTION (on my mobile) and I pushed that button and they told me my account was deleted. BUT Tinder kept charging me for an account I didn't have any more - for over two months. First I thought is was because of the date that I deleted it, maybe it needed a month - but the next month I surely could see that was a mistake. I contacted apple and they DELETED the membership AS WELL. This is very bad information. Tinder told me NOTHING about having to delete the payment at apple. I have never tried this with any other product before, so how should I know? I expect you to give me a refund for a service I haven't used at all for over two months ( Tinder have received my money for it).*Kindly I. Iversen
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Customer service issue
Reported by GetHuman-inatdk
Oct 5th, 2018 - 9 mons ago
I have an issue with Tinder too
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Seen by 3 customers so far
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GetHuman-inatdk started working on this issue
Oct 5th, 2018 11:55am