I had downloaded the Tinder app and with that, upgraded to Tinder gold. Not too long a...

GetHuman1247127's customer service issue with Tinder from October 2018

20 views | 14768 similar | 0 following
Help with my Tinder issue
First: share to improve GetHuman1247127's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1247127's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1247127 will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1247127 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1247127 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman1247127's own words
I had downloaded the Tinder app and with that, upgraded to Tinder gold. Not too long after I had downloaded Tinder, I had uninstalled the app which was several months ago. I'm just realizing that I've been billed $**.***month since then for "Tinder Gold." Why have I been continuously charged for an app's feature, when the app's been uninstalled* which consequently makes it impossible for me to benefit*utilize the "gold" feature? I should be reimbursed the monies taken from the time I uninstalled up until October, ** ****, since it's automatically going to bill me up to that date. I'm disappointed and feel exploited by what appears to be an underhanded ordeal to take money from me for a product I don't use, have an affiliation with or membership with.

GetHuman1247127 did not yet indicate what Tinder should do to make this right.

How GetHuman1247127 fixed the problem

We are waiting for GetHuman1247127 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1247127 fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman1247127
Oct 2nd, 2018 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 14768 others
0 customers following this

Timeline

GetHuman1247127 started working on this issue
Oct 2nd, 2018 3:02pm