When i originally made my tinder account in february, i only used my phone number. Then...

GetHuman-andrnlle's customer service issue with Tinder from September 2018

10 views | 13812 similar | 0 following
Help with my Tinder issue
First: share to improve GetHuman-andrnlle's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-andrnlle's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-andrnlle will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-andrnlle can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-andrnlle may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-andrnlle's own words
When i originally made my tinder account in february, i only used my phone number. Then, around June or sometime over the summer i made another tinder account using Facebook. When the app started telling me that i had to verify a phone number I used the same phone number that I used in february. Now, If i log in using my phone number, it will only log into the Facebook one. I deleted the facebook connected tinder account, and tried using my phone number again to log into my original tinder account (the one from february) but it’s not recognizing it, only leading to a page where it tells me to create a new account. What happened to the old one? I want to make sure that i don’t show up in the card feed as I’m not using tinder right now so I’m not sure if i am or not, since i can’t log into it. I am trying to find a way to access my original account.

GetHuman-andrnlle did not yet indicate what Tinder should do to make this right.

How GetHuman-andrnlle fixed the problem

We are waiting for GetHuman-andrnlle to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-andrnlle fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman-andrnlle
Sep 28th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 13812 others
0 customers following this

Timeline

GetHuman-andrnlle started working on this issue
Sep 28th, 2018 3:04pm