Dear Support,***. All my messages started to displayed as new after the latest upgrade...

GetHuman-arturdv's customer service issue with Tinder from September 2018

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The issue in GetHuman-arturdv's own words
Dear Support,***. All my messages started to displayed as new after the latest upgrade**. I logged out (I created an account through email *****@***.com, not through FB as I remember)**. I tried to log in, but there is no option to login trough email, only through FB or phone number**. When I log in through FB*phone number - all my matches and messages are lost**. I tried to link my IG account or restore purchases and received the following messages*******So, could you please help to restore my previous account? *If it's not possible could you please unlink my IG account and purchases from my old account (*****@***.com)? then I could link them to my new account.
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Tinder

Customer service issue
Reported by GetHuman-arturdv
Sep 24th, 2018 - 2 mons ago
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Email on Account
Full Name
Phone number on account
Timeline
GetHuman-arturdv started working on this issue
Sep 24th 7:11pm