I was charged on my debit card for a $** subscription that I did not sign up for. Someo...

GetHuman-sammy_b_'s customer service issue with Tinder from September 2018

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The issue in GetHuman-sammy_b_'s own words
I was charged on my debit card for a $** subscription that I did not sign up for. Someone hacked my phone and used my details. I was previously on Tinder for a few months last year with no intention of long term use. **Someone must have hacked my phone and signed me up again as I had removed the app from my phone. Can you please cancel the subscription as I do not wish to be paying for a service I am not using, and would it be possible for a refund as I am not using the service.
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Customer service issue
Reported by GetHuman-sammy_b_
Sep 24th, 2018 - 4 mons ago
I have an issue with Tinder too
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Seen by 2 customers so far
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
GetHuman-sammy_b_ started working on this issue
Sep 24th, 2018 5:25am