Tinder banned me for no reason... will not even answer emails.

GetHuman-johanbr's customer service issue with Tinder from September 2018

10 views | 12959 similar | 0 following
Help with my Tinder issue
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Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-johanbr will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-johanbr can let us know if they help or not.
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The issue in GetHuman-johanbr's own words
Login, but is banned ... i have been using Tinder for quite some time, however my telephone-number var unavailabe due to carrier-change... Suddenly tinder required my verification of phonenumber and I had already set up a date that I neded to respond to. To see what she had been written I had to use some kind of sms reader website since my phonenumber dis not work at the time. Now tiner have banne me... I have tried getting in contact with Tiner to sort this out and would have to trouble in verifying my phonenumber. I still get alot of ”You matched” notifications but no way of getting in the app.
They (Tinder) is not even answering emails.
That they remove the ban
I have been a customer for years, even payed for it earlier.
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Tinder

Customer service issue
Reported by GetHuman-johanbr
Sep 23rd, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 12959 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account

Timeline

GetHuman-johanbr started working on this issue
Sep 23rd, 2018 9:00pm
GetHuman-johanbr indicated the issue is not fixed yet.
Sep 24th, 2018 9:29pm
GetHuman-johanbr indicated the issue is not fixed yet.
Sep 24th, 2018 9:32pm
GetHuman-johanbr indicated the issue is not fixed yet.
Sep 24th, 2018 9:34pm
GetHuman-johanbr indicated the issue is not fixed yet.
Sep 24th, 2018 9:35pm
GetHuman-johanbr indicated the issue is not fixed yet.
Sep 24th, 2018 9:35pm