Im paying for Tinder Gold and have no access to the app. I have an account linked to...

GetHuman-tjmerca's customer service issue with Tinder from October 2018

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Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-tjmerca's own words
Im paying for Tinder Gold and have no access to the app. I have an account linked to *****@***.com and i have not been able to log in. every time i enter my phone number it brings me to a menu to set up a new account. I tried to make another account linked to the same email and i logged myself out earlier and now when i try to log in to the new account it brought me to the menu to make another new account again. i can not access my original account to cancel my Tinder Gold and now i have no access to either account. i would like to gain access to my original account back and have this new one deleted.
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Tinder

Customer service issue
Reported by GetHuman-tjmerca
Oct 10th, 2018 - a mon ago
I have an issue with Tinder too
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Seen by 4 customers so far
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Timeline
GetHuman-tjmerca started working on this issue
Oct 10th 7:58pm