Hello my name is Eleanor and I’ve been locked out of my account. It seems as though whe...

GetHuman1175232's customer service issue with Tinder from September 2018

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The issue in GetHuman1175232's own words
Hello my name is Eleanor and I’ve been locked out of my account. It seems as though when I logged out it wouldn’t let me log into my original account and instead is told me to create a new account. I’ve tried repeatedly to log back into my account using both my phone number and Facebook but it continues to tell me to make a new account. I would like help accessing my original account as I have matches on there that I would like to continue talking to and it would be a major inconvenience to have to create a new account every time I log out of tinder on my phone.
GetHuman1175232 did not yet indicate what Tinder should do to make this right.
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Tinder

Customer service issue
Reported by GetHuman1175232
Sep 21st, 2018 - 6 mons ago
I have an issue with Tinder too
Not resolved
Seen by 2 customers so far
Similar issue to 12546 others
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman1175232 started working on this issue
Sep 21st, 2018 12:21pm